01 About Lightworker Solutions

Lightworker Solutions provides spiritual guidance, energetic healing, intuitive development, educational courses, and related transformational experiences designed to support personal exploration, spiritual growth, self-awareness, and individual development.

Our Services currently include, but are not limited to:

• Private spiritual and energetic sessions
• Intuitive guidance
• Energetic healing
• Reiki and other energy-based practices
• Intuitive development education
• Spiritual and personal-development courses
• Online educational materials and resources
• Joint sessions and other experiences offered by Lightworker Solutions

The specific Services available may change from time to time.

02 Not Medical, Mental Health, or Professional Advice

The information and Services provided by Lightworker Solutions are intended for educational, spiritual, personal-development, and complementary wellness purposes only.

They are not intended to diagnose, treat, cure, prevent, or manage any disease, medical condition, mental health condition, or other health problem. Lightworker Solutions does not provide medical diagnosis or treatment through its spiritual, energetic, or intuitive Services.

Nothing on this Website or provided during a session should be understood as a substitute for advice from a qualified physician, licensed mental health professional, or other appropriately licensed healthcare provider. You should always seek appropriate professional care for medical or mental health concerns.

If you are experiencing a medical or mental health emergency, contact an appropriate emergency service or qualified professional immediately.

03 Personal Responsibility

Your participation in our Services is voluntary.

You are responsible for your own decisions, choices, actions, and experiences before, during, and after participating in any Lightworker Solutions Service.

Spiritual guidance, intuitive information, energetic practices, and educational materials may be interpreted differently by different individuals. We do not guarantee that a particular session, course, practice, or experience will produce a specific result.

You agree to use your own judgment when deciding whether a Service is appropriate for you.

04 Website Use

You agree to use the Website only for lawful purposes and in accordance with these Terms. You may not:

• Use the Website for any unlawful or fraudulent purpose.
• Attempt to gain unauthorised access to the Website or its systems.
• Interfere with the operation or security of the Website.
• Copy, reproduce, distribute, sell, or exploit Website content without permission.
• Use our content, materials, branding, or intellectual property to create competing products or services without written permission.
• Introduce malicious software, viruses, or other harmful material.
• Impersonate Lightworker Solutions, Holly Hough, Rev. Xandra Xavier, or any other person associated with the business.

We reserve the right to restrict or terminate access to the Website or Services if we believe these Terms have been violated.

05 Courses and Educational Materials

Lightworker Solutions may provide online courses, lessons, videos, written materials, exercises, audio recordings, downloads, and other educational resources provided for the individual purchaser or enrolled participant unless otherwise stated.

You may not:

• Share your course login information with another person.
• Copy or reproduce course materials for commercial purposes.
• Resell, redistribute, publish, or publicly display course materials.
• Record or distribute live course sessions without written permission.
• Use course materials to create a competing course, programme, or educational product.

All course content remains the intellectual property of Lightworker Solutions and/or its respective content creators unless otherwise stated.

06 Intellectual Property

All content appearing on the Website—including text, written materials, course content, graphics, logos, photographs, videos, audio, downloads, branding, page designs, and original educational materials—is owned by or licensed to Lightworker Solutions unless otherwise indicated.

This content may not be copied, reproduced, modified, distributed, republished, transmitted, displayed, sold, or commercially exploited without prior written permission.

Your purchase of a course or Service does not transfer ownership of the underlying intellectual property to you.

07 Appointments and Private Sessions

When booking a private session, you agree to provide accurate contact and scheduling information. Appointments are subject to availability.

Lightworker Solutions reserves the right to reschedule or cancel an appointment when necessary. If Lightworker Solutions must cancel an appointment, reasonable efforts will be made to reschedule the session or provide an appropriate alternative.

Clients are responsible for attending appointments at the agreed time and using the appropriate meeting link or location information provided to them.

Specific cancellation, rescheduling, and refund terms may also be provided at the time of booking and will form part of the agreement for that Service.

08 Payments

Where payment is required, you agree to provide accurate and complete payment information.

Prices for Services and courses are displayed on the Website or communicated during the booking process and may change from time to time. Unless otherwise stated, payment is required before access to a paid Service or course is provided.

Lightworker Solutions reserves the right to correct pricing errors and to cancel or decline an order where an obvious pricing or technical error has occurred.

09 Refunds and Cancellations

Refund and cancellation terms may vary depending on the Service, course, appointment, or purchase. Any specific refund policy presented at the time of purchase will apply to that purchase.

Because certain Services involve reserved appointment time and digital or educational materials that may be delivered immediately, refunds may not always be available.

If you have a question about a cancellation, refund, or rescheduling request, please contact Lightworker Solutions as soon as possible.

10 Results and Outcomes

Lightworker Solutions does not guarantee any particular outcome from participation in a session, course, healing practice, or other Service.

Personal growth and spiritual development are individual experiences. Results may vary based on many factors, including personal circumstances, participation, expectations, and individual choices.

Testimonials or statements from other participants represent their individual experiences and should not be understood as a guarantee that you will achieve the same results.

11 Third-Party Websites and Services

The Website may contain links to third-party websites, platforms, payment processors, scheduling systems, social media platforms, or other services.

These third-party services are not controlled by Lightworker Solutions. We are not responsible for the content, privacy practices, security, availability, or policies of third-party websites or services.

Your use of third-party services is subject to the terms and policies of those third parties.

12 Website Accuracy and Availability

We make reasonable efforts to ensure that information on the Website is accurate and current. However, we do not guarantee that the Website or its content will always be complete, accurate, current, uninterrupted, or free from errors.

We may update, modify, suspend, or discontinue portions of the Website or Services at any time without notice.

13 Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and Services are provided on an “as is” and “as available” basis.

Lightworker Solutions makes no warranties or representations that:

• The Website will always be available or uninterrupted.
• The Website will be free from errors or technical problems.
• Information provided through the Website will always be complete or current.
• A particular spiritual, energetic, intuitive, educational, or personal-development outcome will occur.

Nothing in these Terms excludes any rights or protections that cannot legally be excluded under applicable law.

14 Limitation of Liability

To the maximum extent permitted by applicable law, Lightworker Solutions and its owners, practitioners, instructors, contractors, and affiliates will not be liable for indirect, incidental, consequential, special, or punitive damages arising from or relating to your use of the Website or Services.

This includes, to the extent permitted by law, losses resulting from reliance on spiritual guidance, intuitive information, educational materials, energetic practices, Website content, or third-party services.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded or limited.

15 Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Lightworker Solutions, its owners, practitioners, instructors, contractors, affiliates, and representatives from claims, liabilities, damages, losses, costs, and expenses arising from:

• Your violation of these Terms.
• Your misuse of the Website or Services.
• Your violation of another person’s rights.
• Your unlawful or unauthorised use of Website content or course materials.

16 Privacy

Your use of the Website is also subject to our Privacy Policy, which explains how information submitted through the Website may be collected, used, and protected.

By using the Website, you acknowledge that you have had an opportunity to review the Privacy Policy.

17 Changes to These Terms

Lightworker Solutions may update these Terms from time to time. When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the Website or Services after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

18 Governing Law

These Terms will be governed by and interpreted in accordance with the laws applicable to Lightworker Solutions and its operations, without regard to conflict-of-law principles.

Nothing in these Terms prevents a consumer from exercising rights or protections that cannot legally be waived under the laws applicable to them.

19 Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable where permitted by law.

The remaining provisions will continue in full force and effect.

20 Entire Agreement

These Terms, together with any additional terms or policies expressly incorporated by reference, constitute the agreement between you and Lightworker Solutions concerning your use of the Website and Services.

Any specific terms presented at the time of purchasing or booking a particular Service may supplement these Terms and will apply to that transaction.